Customers are complaining on Reddit that a phone app compatible with sex toys is recording their intense sessions and saving them in a folder unbeknownst to them.
A Reddit user claimed that the Hong Kong-based Lovense Remote recorded a six-minutes audio file on the app’s local folder.
Lovense Remote responded to the social media site complaints on Friday, acknowledging a ‘minor bug’ and said the audio files were not sent to their servers.
‘We do not store any audio files our servers, said a company representative in an emailed statement to The Verge.
‘For sound feature to work, we have to create a local cache file.’
This file is supposed to be deleted in the end of each session but because of a bug in the last version of our Android app, the file wasn’t deleted successfully
With this bug, the cache file was stored on the user’s device until the next session where the new session overwrites on the previous cache file.
The representative said that the bug has been fixed and the cache file will be eventually deleted.
Lovense security has been brought under scrutiny before. The Hush – a butt plug made by the company – was found to be hackable, earlier this year.
The butt plug had issues with its Bluetooth, unlike the ability to record.